Decoration Frequently Asked Questions Ranking

Indoor Air Pollution Responds First Among Complaints After Renovation

Last year, "green decoration" became a buzz word. Consumers' concern for home decoration and environmental protection has risen to a new level. After the completion of home renovation, it requires more and more authorities to examine the indoor environment. At the same time, consumers are paying more and more attention to the environmental protection indicators of the decoration materials during the construction process. At the same time, environmental protection complaints after the completion of the renovation account for the first time in total. At the time of signing the contract, many consumers had asked the decoration company to add contract terms related to the indoor environment to the supplementary terms of the contract.

Reminder: At present, the “decoration pollution panic disorder” is filled with home renovations. Experts in indoor air advise consumers to simplify their decoration as much as possible, and to use materials that are easily contaminated. Do not rush to check in and move in after a period of time.

Consumers are already familiar with detecting air pollution in their homes in order to take appropriate measures. Consumers can examine the following aspects from the selection of testing units: First, they must pass the measurement certification of the State Technical Supervision Department (Logo: CMA). Second, it must be the unit that conducts the corresponding testing of the profession.

At present, many research institutes have been commissioned to provide residents with tests within the scope of their own profession, and generally do not have the conditions for testing other projects. Third, professional air testing personnel should hold a certificate of employment issued by the State Bureau of Technical Supervision. Fourth, after the measurement certification assessment, the scope of the measurement, the error meets the requirements of the instrument. Because many devices are currently not suitable for indoor air testing.

Non-construction of construction contract accounts for second place in complaint

According to statistics, due to the lack of a true understanding of the content of the contract signed by the contracting parties, there are many hidden dangers in the subsequent construction process, material procurement process, material acceptance process, project acceptance and warranty process. The problems in this area are mainly due to the decoration company. That is to say, when the staff of the decoration company signs the contract, they deliberately do not inform the consumers of all the contract terms. For some of the contract terms that can or should be used to protect themselves, the consumption The person is not very clear, so these terms do not necessarily protect themselves in the future.

Tip: Among the complaints arising from non-standard contracts, the most common one is the liability for breach of contract.

In many complaints, it can be seen that the terms of the project delay, the construction contractor’s compensation to the injured party are often ignored “intentionally” in these contracts. Experts remind consumers that the content of the contract should be filled out one by one. Once a dispute arises, the contract is the most favorable legal evidence.

Stealing materials, cutting corners and occupying third place in complaints

Although the consumer has signed a decoration contract with the decoration company, how to execute the contract is not understood by every consumer. Some consumers think that the use of certain materials is stipulated in the contract, but during the construction process, the construction party steals materials and uses the method of reducing quality to obtain additional profits. In addition, there are also decoration companies that reflect that some consumers frequently change construction plans and change construction materials during the construction process without paying the necessary fees. The emergence of these problems is also a problem in the implementation of the contract.

Tip: How to prevent home improvement companies from stealing materials?

Experts suggest that consumers should require the decoration company to provide certification materials for the material. The purpose of this is to prove the origin of the decoration materials, such as the manufacturer, product certification, etc.; according to the certification information, the consumer can check the actual condition of the decoration materials. Consumers inspected the specific conditions of the entrance decoration materials in accordance with the provisions of the contract, that is, whether it meets the requirements of the contract; consumers check the use of materials on the construction site at any time according to the construction schedule.

There are many disputes over material issues. In the way of contracted materials, the materials are purchased by the constructors. After the problems occur, the consumers often spread anger over the construction party. In fact, in many cases, decoration companies are also victims. Therefore, if the above problem occurs in your body, please do not worry, calmly and analysis of the root causes of decorative companies to solve.

Unsatisfactory project warranty ranks fourth in complaint

Complaints in this regard are basically all belong to the guerrillas of the roads and the “New Little” company to reflect those companies with a certain scale and are creating their own corporate brands. This shows that the above company's awareness of providing after-sales services for customers has basically been able to meet the needs of consumers. And a company that promised consumers how many years of warranty repairs suddenly evaporates last year, leaving all the hopes of consumers who signed the contract with the company's warranty for a long time to be frustrated.

Tip: Do not choose a decoration company because it provides a signboard to provide an increase in warranty period. Under normal circumstances, regular enterprises will work hard in all aspects of design, construction, etc., and will not overly highlight the long warranty period. In addition, the warranty is related to the cost, when selecting these companies should pay attention to some companies will add this part of the cost of your decoration.

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