Fill in false propaganda
Flood the solid wood furniture market
Recently, the Provincial Consumer Protection Committee conducted a market survey on 128 dealers in Hangzhou City, and secretly interviewed 7 markets on whether distributors were falsely advertised during the sales process. A sample survey was conducted on 12 sales brands and 13 samples.
The furniture product brands under investigation included: Federal Furniture, Jusang, Levi's, Shandong Jimei Le, Mingfeng Pavilion, Salome, Shaoxing Sanshan, Jindi Dingsheng, Huaye, Meijiani, Shiaoyi Caixuan, Xiangfeng and other 12 brands, among which the random inspection products are called "all solid wood", the pass rate is only 0%.
In addition, more than 99% of the 128 dealers surveyed were unable to provide furniture instructions; of the 13 products that dealers were suspected of falsely propagating for return processing, only 3 agreed to return the product.
During the investigation, the Consumer Protection Committee found that some advance compensation for furniture market promotion, 30 days unreasonable return, 10 days unreasonable return, etc., when asked to return, will find many reasons, such as "we are basically I have n’t said anything about solid wood. " What's more, when a member of the Consumer Protection Committee uses the identity of a consumer to request a return, Meijia's shangjia said, "Are you blind, don't talk nonsense if you are not blind", or some merchants directly blame the market ... … Only 3 brands, FedEx, Sanshan and Salome agreed to return the goods.
Hangcheng solid wood furniture market
There are fatal "seven deadly sins"
It is understood that the main problems in the Hangcheng solid wood furniture market are: 1. The label is not standardized, and the materials are all decided by the salesperson; 2. The second is good, the false is true; 3. The false promotion, the merchant refuses to put on the document Describe the material; 4. Ignore national laws and regulations, do not provide product instructions; 5. Do not provide invoices; 6. After false promotion, 80% of the manufacturers will not return the goods; 7. The market's commitment to consumers is only "fishing in water"
According to the mandatory standard GB 5296.6-2004 “Instructions for the Use of Consumer Products Part 6: Furniture†promulgated by the State in 2001, the furniture sold must have instructions for use, and the furniture name must reflect the true attributes of the furniture and comply with the relevant national standards or industry standards The instructions for use must give explanations on relevant national requirements and indicators.
The market confessed that it was not well
Well-known brands also have problems
Regarding the false sales in the market, the person in charge of a Hangzhou-based furniture market believes that it has not been well controlled. He said: "This is the self-promotion of the merchants. We brought them in to show that we also have problems. We didn't manage this well."
It is understood that the Provincial Consumer Protection Commission will hand over to the relevant departments for investigation and punishment for suspected violations discovered in this investigation; for the dishonest behaviors of manufacturers and market operations, relevant enterprises, relevant departments and industry associations will be convened for special seminars Supervise enterprises to make relevant commitments and improvement measures.
"We found that among the 12 brands, there are many well-known Chinese brands such as Federation, Jusang, Shandong Jimei Le, etc. The leading companies in the furniture industry also have false propaganda, deceiving and deceiving consumers." Zhejiang Consumer Protection Committee Relevant staff said that the private market in Hangcheng 7 is a large furniture market that everyone is familiar with. There are also problems such as irregular market management and unfulfilled consumer commitments.
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