On the weekend, it was a real rebirth to go to the new house that had just been cleaned and open the window and ventilate, and sit on the empty floor to look at the hard work for more than 2 months.
Both my wife and I are rookies, usually busy with work, and the budget is not plentiful. There is really no time to look at the prices in Shanghai. Therefore, we have to buy in groups. After observing several group buying websites, my wife has finalized the Shanghai group purchase network. On the weekend, they went to the group to see if they would like to make an order. All the way down, they also bought materials for 7788. Originally this thing was quite smooth, and I was secretly glad that I did not expect that there was a saying well said: Don't be too happy to be too early!
Here to explain the background first, our family is doing a half package, originally, the plate is less than we worry about, and things go out after the wife to listen to the Shanghai Group buy network decoration lectures. That time seemed to be an accessory. After she finished listening, she used her own profession to carry out inspections of various materials piled up by the construction team one by one. When she found the board, she was worried. The board that the construction team had given us had a particularly rough surface and it smelled so big that it struck a finger and it sounded boring, just as it was on a rotten wood. The construction team was asked to negotiate several times and insisted on asking ourselves to buy the plates. It was said that the formaldehyde was excessively excessive for the inferior plates. This was related to the lives of the unemployed and was not sloppy.
As usual, under the Shanghai group purchase network, Moganshan's excellent three-tiered board, the brand name is always protected, and the group will not sell counterfeit counterfeit it, did not expect the board forefoot into the field, after the carpenter to call, Say there is a problem with this plate. It is hollow and cannot be used. Anxious and eager to rush to the construction site to see, and indeed saw hollows in the middle of the sawing board, the carpenter's words even called us to defiance: "This is your own buy back!"
We are paralyzed. The full amount of this three-layer board has been paid, 9868 yuan ah! I rushed under the fury of my heart and ran to the forum of Shanghai Tuanbu.com.com to complain: I would not say a delay in the delay of our construction schedule, but also be used by the construction team to watch jokes. Moreover, the most critical thing is that the foundation of my trust in the mission is Shake it: If there is a problem with Moganshan, then who can guarantee that I have bought a tiled floor toilet like that? So my request is not to change, but to lose one.
On the same day, one of their customer services called me and asked me the general situation. I also asked me to send her a three-layer photo of the problem. I rushed to the construction site the next day to take pictures, heart resentment, running back and forth, tired and half dead, the second time I saw a carpenter's face on the corner of a mole. After the film was taken, the photo was sent to the customer service team on the company and was told to contact the merchant. No way, anger and other news, at the same time my heart is going up and down, I do not know if this matter can be resolved, how long it takes to resolve.
On the third day, they received a telephone call from the group, and they said they would send a supervisor to view our plates on the spot. The supervisor is still very punctual, according to the appointment time, and we almost arrived at the construction site. He carefully inspected the sawed board and sampled several other ones. Then he said to me waiting anxiously that there was indeed a hollow phenomenon on this board and he would return feedback. At this point, I have eaten half-hearted balls. Your supervisor admitted that there are problems. Retirement should be no problem, but the light can not be returned, I also claim compensation.
On the fourth day, the delegation also called me and said that I was negotiating with the merchant about my complaint request.
On the fifth day, about two days later, I went to the delegation and made tripartite consultations with the merchants.
There is a result so soon, I'm a bit unprepared. The attitude of the delegation is very clear: something is indeed a problem, businesses should retreat, delays in my construction period, it should be lost; businesses, attitudes are also defensible, to acknowledge the board hollow, but stressed that the hollow board causes many reasons, such as transport is not Beware of anything. I have the support of the group, but also do not want to get hold of it. Originally, to solve the problem, let me go back to his wife to make the difference is king. Finally, the results of the negotiations, the full return of this batch of plates, and another for us, at the same time merchants lose me 8,000 yuan in cash.
The claim for this complaint came to an end when I was done. If this life still has the opportunity to install a second house, I should still consider the Shanghai group purchase network. Hey, Shanghai's housing prices have risen again, and strive to make money!
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